Whilst most transactions do track, there are situations where something can go wrong. This can be for a number of reasons including anti-spyware, anti-virus or other protection on your computer which might prevent your points tracking back to your account.
In order to aid successful tracking on your computer, please consider the following points:
1) Always start your shopping journey at Lancashire Cricket Rewards - do not click from Lancashire Cricket Rewards after you have added items to your basket or generated a quote.
2) Ensure that you purchase immediately after clicking through from Lancashire Cricket Rewards. Do not click to any other sites during this process.
3) Ensure that your internet browser and firewall/security software is enabled to allow cookies. Check that you don't have an adblocker active or turn this off during your Lancashire Cricket Rewards visit.
4) Try clearing the cookies stored on your computer before starting your transaction.
5) Make sure you're logged into your Lancashire Cricket Rewards account when you make your purchase, otherwise we can't track it back to your account!