There are a few ways you can submit a Subject Access Request. You can do this via the following:
Online: Submit a query here
Address: Lancashire Cricket Rewards, Suite 5-6 Faraday Court, Centrum 100, Burton Upon Trent, Staffordshire, DE14 2WX
You must include what information you would like and ensure that you include the following information to help us complete the request:
Your Full Name
Date of Birth:
Email Address (Linked to your account):
Member ID:
How long will this take to complete?
The GDPR requires Lancashire Cricket Rewards to respond to a DSAR within one calendar month of its receipt.
What if I believe there is more information that's not been provided to me?
As a Data Subject you are only entitled to your data, we may redact or not provide you with other people’s personal information. If you are unhappy with the information you received you can respond to the Data Protection Officer's email.
If I’m still not satisfied with the information I have been provided what do I do?
If Lancashire Cricket Rewards has not been able to answer all of your questions, you can make a complaint with the Information Commissioner's Office (ICO). Click here for more information.
Can someone request a Subject Access Request on my behalf?
Yes, you can authorise someone else to make a subject access request for you. However, you should consider whether you want the other person to have access to some, or all of your personal information. To do this you will need a letter of authority signed by the person whose data is being requested.
How will I receive the information?
You will receive this information via email in a password protected file.
Can I use a Third Party DSAR service?
Lancashire Cricket Rewards will only respond to direct requests.