My Account - FAQs
- How can I reset my password?
- How can I change the email address on my account?
- How can I update my profile?
- I have multiple accounts - can they be merged?
- How do I unsubscribe from marketing emails?
- When can I expect to receive a reply to my query?
How to Collect Points with Lancashire Cricket
- How do I collect points with Lancashire Cricket Club?
- Why is there a wait before the points become available to spend?
- Can I collect points when I engage with Lancashire Cricket online?
- Is there a limit to how many points I can collect when buying tickets and memberships with Lancashire Cricket?
- Is there a limit to how many points I can collect by engaging online with Lancashire Cricket?
- Do my points have an expiry date?
How to Collect Points with Retailer Partners
- How do I collect points with retail partners?
- Is shopping through Lancashire Cricket Rewards more expensive than shopping directly with the retailer?
- How can I make sure I receive my points?
- What is a cookie and how do cookies work?
- How do I clear my cookies?
- What will stop me collecting points with a retail partner?
How to Collect Points with Betting Partners
How to Spend Points
- How can I use my points to buy memberships and tickets over the phone?
- Are there any restrictions around spending my points?
- I can't see my points balance when I am logged in to the Lancashire Cricket ticketing system. Why is this?
- Are there any products I can't buy using my points through Lancashire's ticketing system?
- How to Enter Competitions for Free
Refer a Friend
- How can I Refer a Friend?
- How will I know if my friend has signed up?
- Is there a limit on how many friends I can refer?
- When is the £5 be paid into our accounts?
- What does 'paid points' mean?
- What transactions count towards Refer a Friend?
General Information - FAQs
Rewards Pass
- What is Rewards Pass?
- Do I need to activate my Rewards Pass every month?
- Why do I need a Win Sporting Prizes account?
- How do I activate my Rewards Pass?
- Do I have to pay for Rewards Pass?
- Can I get more entries?